UVANIRO / HELP & INFORMATION
Tell us what you need help with.
Before you order
Email your product name and question. Ask about a detail that is important to your purchase rather than assuming it from an illustration.
An existing order
Include your order number and the email used at checkout. Please do not send full payment-card details, account passwords or identity documents.
Return or delivery issue
Describe the issue and, where helpful, attach a photo of the item or packaging. Contact us before sending anything back.
Email support
We review requests on business days. No instant-response or round-the-clock service is promised.
Return requests
Request a return within 30 days of receiving the item. Our return address is the company address below. We will provide the applicable return instructions after reviewing your request.